McDonald’s Sets Stringent Rules for Dine-In Reopening

“We ask that you remember: We only get one chance to do this the right way,” the guide says as McDonald’s Sets Conditions for Restaurant Reopenings.

New Rules

  1. Close public soda fountains or deploy a staff member to operate them
  2. Clean Bathrooms Every Half-Hour
  3. Foot-pulls to allow customers to open bathroom doors without using their hands
  4. All service workers also need to be outfitted with masks and gloves
  5. Make face shields available for customers in jurisdictions requiring them
  6. Employees should undergo wellness and temperature checks
  7. Employees must wash their hands every hour 
  8. Tables should be removed or closed off to allow 6 feet between customers
  9.  Wipe down surfaces including door handles, trash lids, counters and credit-card machines every 30 minutes
  10. If a customer wearing a mask is worried about interacting with others who aren’t, employees should find the guest another spot to sit or offer to bring food to their car,
  11. Workers are to bring food to customers in a bag folded closed twice, on a tray removed as soon as a diner verifies it is correct. 
  12. Workers should make customers feel welcome with a thumbs-up, hand signals or a verbal greeting,
  13. Abide by state and local laws

Pertinent Comment

We have a responsibility to get this right, and sometimes doing the right thing takes time,” a company spokesman said Wednesday.

In contrast to other business owners who demand the right to open when they want unders no conditions at all, McDonald’s says it has a responsibility to do things right.

Should there be a legal responsibility or is it simply good business?

Mish

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38 Comments
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SteveVT
SteveVT
5 years ago

Chick-Fil-A is already doing those things in their drivethru lanes. I wonder how often the trays get wiped down.

LarryK
LarryK
5 years ago

Or its corporate blather catering to the lowest common denominator.

And lets be honest, businesses depend on customers using them….so if the “other” businesses who open without restrictions lose large amounts of customers, they will change. If you walk into a McDonalds and it feels like you are eating in an emergency room at a local hospital…..and customers dont like that, they will lose business and have to change as well.

I think it will say a lot about the food when they are delivering it you at a distance, double folded, on a removed tray, wearing a hazmat suit. While it sounds about right for fast “food”, its not very appetizing

cienfuegos
cienfuegos
5 years ago

Mish…yet again, apologist for the Nanny State.
News Alert…everyone will eventually get the virus…let’s just stretch it out for a few years, and wreck the economy. Genius.

BrainDamagedBiden
BrainDamagedBiden
5 years ago

Not sure which is more detrimental to your health, going out to a public restaurant during a pandemic or eating McDonald’s food.

bowwow
bowwow
5 years ago

I envision Ronald McDonald face masks and a lot of interior partitions. Signs that read No Talking, No Coughing, No Sneezing. All customers, workers, vendors, wash hands on the way in and wash hands again on the way out and wipe hands with individually wrapped Ronald McDonald disposable towels.

I assume it’s important for the economy for McDonalds to succeed. I get the impression that people either like their food or won’t touch the stuff, with not much in-between. Ideally, they should cater to the customer base by bringing back things like the dollar menu, which is probably impossible in most locations.

TimeToTest
TimeToTest
5 years ago

Reading that list is funny.

We will call it things that are started and relaxed after a week.

Also kinda hard to do this when chopping worker count.

DBG8489
DBG8489
5 years ago

Our athletic training facility is about to re-open and we have spent the last two weeks – hundreds of hours and thousands of dollars, both of which will surely multiply over the coming months – trying to do everything we can to accomplish one thing:

Make people feel safe.

Think about that.

Six000mileyear
Six000mileyear
5 years ago

New menu item: McCovid.

Webej
Webej
5 years ago

I have another question. Are there any rules against fat fucks and old farts, since they are the ones who require a ventilator as a gesture of last rites?

Zardoz
Zardoz
5 years ago
Reply to  Webej

Exclude the 40% of Americans that are obese from McDonalds? Who are you, Stalin trying to purge the population?

Webej
Webej
5 years ago

I would like to know how you eat a quarter pounder while sporting a face shield?

Stuki
Stuki
5 years ago
Reply to  Webej

Judging by the average fat kid stuffing his face at McDonalds: The same way as always: Smear the greasebomb all over your face, then wait for it to run down into your mouth. Then into your arteries. And inner tubes……

stillCJ
stillCJ
5 years ago
Reply to  Webej

Quarter Pounder is Burger King. Maybe you mean Big Mac? But anyway it is of course stupid to wear a mask until you sit down to eat, then put it back on to walk out. It is much too easy to tell which ones are the idiots now.

JanNL
JanNL
5 years ago

I suspect that ultimately full containment and eradication is (would have been) less costly for a service economy than the half measures we are now stuck with.

Stuki
Stuki
5 years ago
Reply to  JanNL

It will be interesting to see how that plays out in China and the other, mainly Asian, countries which employed that strategy.

The extreme vigilantism China (and South Korea somewhat as well) is employing to keep the thing “eradicated” can’t be cheap nor easy, either: Shutting down entire multi million cities over 1 new case; testing 14 million in Wuhan because 5 guys tests positive without contagion being traceable…..

But it does have the benefit that people who aren’t officially shut down, can go about their lives relatively unconcerned about all those around them being engaged in active biowarfare against them.

Zardoz
Zardoz
5 years ago
Reply to  JanNL

Probably… but I think our population is generally too selfish and stupid for that to have been effective. Meal Team Six would be prancing around in their tacticool cosplay outfits at the very least, and spreading it. Once again, we’ll get what we earn…

Zardoz
Zardoz
5 years ago

That’ll last until some selfish, entitled ‘patriot’ assaults some poor schlub making 7 bucks an hour because ‘muh freedums!’

Bam_Man
Bam_Man
5 years ago

Dropped my 1995 BMW M3 (yes, a 1995) off for service at my local mechanic yesterday. He says his business is off by at least 30% and he has had to spend an additional $500 a week on hand sanitizer and disinfectant wipes – when he can find them.

A lot of businesses – especially restaurants – are never going to re-open or will go bust within weeks of re-opening.

Tony Bennett
Tony Bennett
5 years ago
Reply to  Bam_Man

“A lot of businesses – especially restaurants – are never going to re-open or will go bust within weeks of re-opening.”

Yes.

No doubt a burst of activity at first (We’re Free!, stimulus $$s), then the reality of grind operating at 50% to 75% of pre virus revenues (20%+ out of work, credit tightening, supply chain wreckage, etc.) will force many more out in the next year or two.

tokidoki
tokidoki
5 years ago
Reply to  Bam_Man

I don’t know. If the government were to mandate social distancing within restaurants, then yeah a bunch of restaurants will close, but that should also bring rent down, and by extension menu prices. That should allow some of the restaurants to reopen after signing a new lease.

I am more concerned about gyms. Last year I bought a package deal from a boutique gym, and now I am afraid I will be out of money.

stillCJ
stillCJ
5 years ago
Reply to  Bam_Man

Talked to a guy at a local garage that works on antiques, classics and customs today. He said he has never been busier, can’t find enough help.

CraigP
CraigP
5 years ago
Reply to  stillCJ

Different clients. The execs at my company just got big bonuses and mega grants to make sure we don’t upset the “talent” while employees get no bonus, no merit, and a big layoff around the corner. Now, who owns the antique, classic, and custom cars?

CautiousObserver
CautiousObserver
5 years ago

Good for the profitability of take-out only models. Bad for everyone else. There is a big fixed overhead for real estate and now dine-in restaurants can only use a fraction of what they are paying for? Many restaurants make their entire day on one meal like a very busy lunch hour when they turnover tables 3 times and everything is packed. The new model is not going work financially.

Stuki
Stuki
5 years ago

Which is why cramming down “fixed overhead’ is the only way to make any headway here.

That was the case before covid as well, of course. But now, it is becoming even harder to cover up.

Mr. Purple
Mr. Purple
5 years ago

That list is the most depressing thing I’ve ever seen. I truly don’t want to live in that world.

k-rits
k-rits
5 years ago
Reply to  Mr. Purple

No doubt!

Most people are going to opt for the drive thru rather than go into a building that feels like some alternate reality.

AbeFroman
AbeFroman
5 years ago
Reply to  Mr. Purple

Wait until you see Taco Bell’s.

michiganmoon
michiganmoon
5 years ago

I think McDonald’s is being smart and will retain some customers due to this, but those policies will be costly and many restaurants already have some thin profit margins at times.

I would think restaurants in general will see declines in customers (blocking off tables), declines in employing people, and an increase in prices.

Tony Bennett
Tony Bennett
5 years ago

C’mon, how many of those rules will be followed … especially after a week or so?

Mark Cuban last week wrote up how he hired a firm to secret shop hundreds of retailers / restaurants in Dallas area to see how compliant with state’s opening up guidelines. Needless to say, the results Were Not Pretty,

tokidoki
tokidoki
5 years ago
Reply to  Tony Bennett

Basically, we will have herd “immunity”. A lot of people will have died, a bunch more people will live with long term damage to their bodies, and the rest will be denied entrance to the rest of the world for their bad attitude.

jfpersona1
jfpersona1
5 years ago
Reply to  tokidoki

“…and the rest will be denied entrance to the rest of the world for their bad attitude.”

And deservedly so. There is no real reason that most of the biggest whiners couldn’t just wash their hands, monitor their distance from others and wear a mask. But since all those things are generally for others, you get the most ridiculous push-back.

mudduck
mudduck
5 years ago
Reply to  tokidoki

15,000 to 60,000 flu deaths in the US per year, despite available vaccine, tests, and effective treatments. Get used to your new friend COVID19.

numike
numike
5 years ago

clean bathrooms every half hour Thank You! The abundance of discarded needles on the floor of the bathrooms has become annoying

mrutkaus
mrutkaus
5 years ago
Reply to  numike

he said pointedly.

tokidoki
tokidoki
5 years ago
Reply to  numike

Why do people still go to McDs in the first place? There’s a ton of better burgers out there.

Felix_Mish
Felix_Mish
5 years ago
Reply to  tokidoki

WIFI. Clean store. Predictable food. Depending on where: good salads, fish, and wraps. Good breakfast food.

stillCJ
stillCJ
5 years ago
Reply to  numike

” abundance of discarded needles on the floor of the bathrooms…..” Jaysus, where do you live? I would be calling the moving truck tomorrow.

tokidoki
tokidoki
5 years ago

Someone, please call the Wisconsin Supreme Court!!!

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